What is virtual domain hosting?
Domain hosting is having your site (www.yourname.com) hosted by a server and thus publishing your site to the internet.

Gambino Hosting reserves the right to remove any programs that violate system integrity or use inordinate amounts of system resources. Gambino Hosting does not allow the installation of programs that are required to run on the system level without prior approval and testing.

Many programs written to run on NT servers will require a DLL, dynamic link library, file to be installed in the system directory. At this time Gambino Hosting does not allow the installation of custom DLLs. If you have a program that requires installation at the system level please contact Gambino Hosting Tech Support for consultation.   

How do I register my domain name and how much will it cost?
You can register with Network  Solutions http://www.networksolutions.com, other registers or you can let us register for you. We do not charge you in assisting you in registering your domain name.  *You are responsible for paying for your domain name charges with the Registrar 

Will Gambino Hosting help register my domain name?
Yes.  We can assist you in reserving your domain.  Check to see first if you domain name is available.    

What if I already have a domain with another provider and want to host with Gambino Hosting?
You can transfer your domain to ours.  When you click on the order button, choose Option C and fill out the order form.  We will assist you in changing the information with the interNIC at no extra charge.

How quickly can my account be setup?
We will assign you a password, IP address and FTP set up within 24 hrs so you can build or move your site. Your domain name (www.yourname.com) will take longer. Usually if a domain is registered and submitted before 5 pm then it is possible to have your site working the very next morning but we normally see a 2-4  business day turn around.  Domain transfers take a bit longer but usually happen within 4-7 business days. Turn around time of processing is up to the Internic ,we have no control over the processing.

What is domain parking and can I "park" my domain name at Gambino Hosting?
Domain parking is a way of reserving your name without having to build a web site.  The latest estimates predict that over 8,000 names a month are currently being registered.  With that in mind, parking your name guarantees that when you are ready to build your web site, your name will be ready as well.  

If you have questions, please feel free to E-Mail us and we will be happy to step you through the process.  You may park as many domain names as you like with no charge from us.  *You are still responsible for paying for your domain name charges with the Registrar 

Can I pick any plan I choose no matter what status I am (personal or business)?
Yes, you can pick any plan you may like regardless what role you are. You can also upgrade or add, add-ons to your site at any time.

I do not want to pay with credit card.  Do you provide paper based invoicing?
Yes, we can email you an invoice and you can mail us your payment in check or money order.  We offer 10% discounts for paying yearly to ease the burden of writing a check monthly. 
(Only applies to accounts based in the United States)

Who should I contact regarding InterNic billing?
Questions regarding InterNIC Invoicing and Payment Procedure should be referred to Registration Services. Gambino Hosting does not pay your InterNIC Registration fees for our clients and this fee is not included in your payments to us. Non-payment of your InterNIC Registration Fee can result in your domain not being reachable via the internet. Of course, if you have any questions we will help you in any way we can.

Do you deal with international orders?
Yes, international orders are welcome.  You still have to register with your appropriate domain naming service.  
 

How am I billed?
You can choose to be billed monthly (credit card only), quarterly, or annually.  We can automatically charge your credit card or email you an invoice before each pay period.

Do I get a discount for paying a year in advance?
Yes, you can save 10% off the yearly subscription.

What if I referred someone to your site for hosting?
If you refer an account to our site and they complete an application and stay in good standing for at least 45 days, you will get a credit of $10 towards your account.

How do I upload (publish) my site?
If you are using Microsoft® FrontPage® to create your site, you should use  FrontPage to upload your site.  By doing this, you make sure FrontPage uploads all necessary files to enable your site to work correctly.   If you are developing your site in another editor, you can FTP your site to our server. 

What FTP software can I use? We have several listed under our FTP Tutorial and there any many new ones on the market.

 What should I do if I am denied access via FTP?
Be sure to read the FTP Tutorial instruction. If you still have trouble, send email to support@gambino.com explaining the problem in detail. Be sure to include both your user ID and domain name as well as the current account password.    

I have more questions or need assistance, what do I need to do?
Please do not hesitate to call us or email us!  We are here to help you in any way possible.  We will post more support questions if more people ask the same support questions.